My payment was declined. What should I do?

There are many reasons a payment can be declined.

• Double check your card details

• Try another card

• Try an alternative payment method (e.g., Crypto)

• If you've purchase before: update your payment methods under https://ourdream.ai/profile

• Easiest thing to do is purchase coins or a subscription with G2A

  • Coin packages can be purchased here: https://www.g2a.com/ourdreamai-1000-dreamcoins-ourdreamai-key-global-i10000511138001

  • A 1-year subscription can be purchased here: https://www.g2a.com/ourdreamai-subscription-1-year-ourdreamai-key-global-i10000511406001

• You can purchase a code which redeemed on your profile page under "Redeem Code"

Our support team is available to help with payment issues. Please include the error code or a snip of the issue.

Don't hesitate to reach out!

No! If a payment is declined, you are NOT charged. Only successful payments go through.

You can safely try again without worrying about duplicate charges.