What are dreamcoins?
Dreamcoins are the in-app currency on ourdream.ai . You can use them to generate images and videos, make voice calls, listen to audio messages, and m...
How many dreamcoins come with my subscription?
Monthly subscriptions : You get 1,000 dreamcoins every month. Yearly subscriptions : You get 1,000 dreamcoins per month plus an extra 1,000 dre...
Do you have an app?
We don’t have a standalone mobile app yet, but you can easily add ourdream to your home screen for quick access: On iPhone (iOS): Open Safari and go...
How can I get free dreamcoins?
Unfortunately we don't currently offer free dreamcoins, but you can join our Discord where we often offer free coins and run competitions with coin ...
Can I use my images and video for commercial purposes?
Yes, you can use the images and videos you generate for commercial purposes provided they satisfy the following guidelines: Generated by you and not a...
How can I change my account email?
To change your account email, please contact us using the Request Help button on your profile page . We'll get back to you as soon as possible!
I upgraded to premium but my account is still shows as free, what should I do?
Sometimes payments can take several minutes to sync to your account. Crypto payments can take up to 15 minutes (or more) depending on what cryptocurre...
Do I get coins every month on a yearly subscription?
Yes! On a yearly subscription you'll get 2,000 coins upfront along with 1,000 coins every following month on your renewal date.
What is the yellow text in a chat?
Yellow text shows a character’s actions. It’s any text placed between asterisks, e.g. *I open the door*. Can I use it too? Yes, if you put your own te...
Why is my character no longer publicly accessible?
Characters can be no longer publicly viewable for the following reasons: The creator of the character has decided to make the character private The ch...
When will the coins from my subscription refresh?
Coin deposits for subscription renewals are processed at 2pm EST on your renewal date!
How do I cancel my subscription?
You can cancel your subscription by going to: 1/ Going to https://ourdream.ai/profile 2/ Press "cancel subscription" You will retain access until the...
Why is my character not public yet?
All characters go through a review process to ensure they don’t contain prohibited content. How long does it take? Reviews usually complete within 48 ...
Will I have access to community packs once my subscription ends?
Community packs are only viewable with an active subscription.
Why am I getting content flags?
Why was my content flagged? Our system is a bit too sensitive right now and may flag safe content. Are you fixing this? Yes, we’re actively working on...
Can I buy dreamcoins without a subscription?
You currently need an active subscription to purchase dreamcoins.