Monthly vs annual subscriptions

• $19.99 USD per month, billed monthly

  • Currently discounted 50% from the base rate of $39.99 USD per month for our seasonal sale

  • Note: We periodically have discounts on monthly subscriptions

• Dreamcoins: 1,000 immediately, then 1,000 every month

• Cancel anytime

• $9.99 USD per month (discounted 75% to monthly), billed at 119.88 once per year

• Dreamcoins: 2,000 immediately (includes 1,000 bonus), then 1,000 every month

This is correct for annual subscriptions.

Annual means:

• You pay for the entire year upfront ($119.88)

• This equals $9.99 per month ($9.99 × 12)

• You are NOT charged every month

• Next charge: 12 months from now

You're not being overcharged. Annual = full year billed at once.

Important: Annual has no partial refunds. If you cancel after 6 months, you don't get 6 months refunded.

Yes, but you must cancel current plan and let it expire first. You can't switch mid-cycle.

No. Annual = one charge per year. You get dreamcoins monthly, but only charged once annually.

You keep access until the year ends (already paid for), but no refund for unused months.

Check https://ourdream.ai/profile - if renewal is ~1 year away, you have annual. If ~1 month away, you have monthly.

If you expected monthly but were charged $119.88:

• You may have accidentally selected annual

• Contact support within 14 days via Request Help button

• Include screenshot of charge and what you intended to select

If amount doesn't match either plan:

• Check if your bank added currency conversion fees

• Contact support with charge details

• How do I cancel my subscription?

• How do I request a refund?

• What are dreamcoins?

• I upgraded to premium but my account still shows as free

Need help choosing? Contact support using the Request Help button on your profile page.